During this two-day live virtual training, RCA experts will cover advanced concepts, techniques, and strategies that will help participants improve their existing RCA process. Key concepts include just culture model, investigative interviewing, communication of safety events to patients and families, and principles of human factor engineering to operationalize and implement RCA improvement actions. This training will engage the audience in an interactive learning opportunity that blends didactic presentations by subject matter experts and group case study reviews and exercises.